Returns and Other Policies


Online purchases require visa, mastercard or discover cards. If you would prefer to place a phone order we will accept money orders or personal checks. However, all checks must clear before the items will ship.


We offer exchanges or in store credits on all returned merchandise. We have a no refunds policy. All returned Howard Miller clocks are subject to a 15% restocking fee. Unless the item arrives damaged, there will be no credit issued on shipping charges.


You may cancel your order with a full refund up to 24 hours after the order is placed. After that it is considered a return. After an item has shipped the customer is responsible for paying for all shipping charges.