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Returns and Other Policies

Purchases

Online purchases require visa, mastercard or discover cards. If you would prefer to place a phone order we will accept money orders or personal checks. However, all checks must clear before the items will ship.

Returns:

We offer exchanges or in store credits on all returned merchandise. We have a no refunds policy. All returned Howard Miller clocks are subject to a 15% restocking fee. Unless the item arrives damaged, there will be no credit issued on shipping charges.

Cancellation:

You may cancel your order with a full refund up to 24 hours after the order is placed. After that it is considered a return. After an item has shipped the customer is responsible for paying for all shipping charges.